Privacy Policy

Effective Date: June 1, 2025 · Last Updated: June 6, 2026

Information We Collect

We collect information you provide directly: name, email address, phone number, shipping address, and order details. We also collect usage data to improve our platform and customer experience.

How We Use Your Information

Your information is used to process and fulfill orders, communicate about your account and purchases, provide customer support, send service updates, and improve our platform. We do not sell personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment-related communications use secure encrypted channels.

Cookies and Tracking

We use cookies and similar technologies to maintain session state, remember your preferences, and analyze site traffic. You may control cookie settings through your browser.

Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, and in certain circumstances request deletion of your personal information. Contact us at info@healthypeps.co to exercise these rights.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy and as required by applicable law. Order records are retained for a minimum of 7 years for tax and compliance purposes.

Contact

For privacy inquiries: info@healthypeps.co